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How It Works

Getting Started
Four Easy Steps
Trade-In Confirmation
Shipping
Shipping Methods
Packaging Guidelines
Payments And Pricing
Determining Item Condition
Receiving Payment

Getting Started

Follow four simple steps to trade in equipment:

Trade In Confirmation
After completing the trade-in form, you will receive an e-mail confirming the items you are trading in, the trade-in number and the estimated value of the items. We recommend you keep a copy of this e-mail for your records.

Your item must be received within 14 days of the estimate, or the estimate will be repriced to the current value. Any promotional pricing or offers that have expired will also be lost if the item is received later than 14 days from the date of this estimate. If you experience technical difficulties, contact our customer support using our Trade-In Support contact form.

Get started now with the Trade-In Estimator.

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Shipping

Shipping Methods
A shipping label and address can be printed from your Submission Acceptance e-mail.

Please note: Standard ground shipping costs are included when you accept an estimate and generate a prepaid shipping label.

When dropping off your item with UPS, we advise you to retain a drop-off receipt for your records. Please, do not drop off the item at any of the UPS drop box locations, as you will not be provided with a receipt when using this method.

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Packaging Guidelines
You will be responsible for all costs associated with packaging and insuring previously owned systems.

Please follow these shipping tips:

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Payments And Pricing

Determining Item Condition For Trade In
Our Trade-in Center will perform an inspection upon receipt of your item(s). Because the condition of the item(s) plays a part in determining its value, you must accurately state the item's condition.

The two condition levels are:

Receiving Payment
A Best Buy E-Gift Card will be emailed to the email address provided during registration, within 10 days of receipt of your item(s).

The estimated value is not final until the item has been verified.

Please read the Terms and Conditions for further guidelines related to pricing and payment.

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Trade-In Estimator
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