Customer Service And Support

Contact Us

Live Chat is available Monday to Friday 9:00am to 4:00pm Pacific Time.
Toll free customer service #: 1-866-486-1275
Hours of operation: Mon-Fri 5:00am-7:00pm PST. Sat and Sun 8:00am-5:00pm PST.
Customer service response time: We will respond to an email request within one business day.
Use our Trade-in Support contact form.

Submit Feedback
Your comments and suggestions are important to us. Let us know what you think about the Dealtree Technology Trade-In program by using our Trade-in Support contact form.

How To Cancel A Trade-in
To cancel a trade before shipping the item, use the Trade-in Support contact form, include your name and trade-in number, and specify what you want cancelled in your transaction.  We will send you an e-mail confirming the cancellation. You may be asked, but not required, to provide a reason for cancelling the trade.

Once we have confirmed receipt of your trade, the transaction cannot be cancelled.